We are committed to offering our customers above-and-beyond value with our risk-free return policy. There is no time limit - if you don't love your purchase one, two, or even ten years down the line, it is eligible for a return with free shipping. Just be sure the product is unworn, the security tags are still attached, and it is returned in the original packaging. In most cases, refunds will be credited to the same payment method used during purchase.
We are confident that you will be thoroughly impressed with the quality and value of our jewelry, and would never want you to keep a product you are not 100% thrilled with. For that reason, we handle return requests for products showing wear on a case-by-case basis, with the goal of making every customer happy.
We process most refunds within 24 hours upon receipt of the returned item. Customers will be notified by email when the credit has been processed and if there are any issues with the return.
If your package arrives damaged, please refuse receipt and return the shipment in its original packaging. Claims for damaged or missing items must be submitted immediately.
All gift returns will be issued as store credit, and the original buyer will not be alerted regarding the refund request. To begin the gift return process, place the item in its original packaging along with the gift receipt, and follow the “Starting a Return” instructions below.
To initiate a return, please follow these steps:
LeoDaniels does not offer insurance, so we strongly recommend contacting your insurance company and
adding your new purchase to your policy.